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Privacy Policy

Last updated: August 30, 2026

Privacy Policy


This Personal Data Protection Policy aims to define the principles and guidelines adopted by RAHATI PAY regarding the processing of personal data.

It also aims to specify the conditions under which personal data is processed and to highlight the commitments governing RAHATI PAY with regard to respecting the rights of data subjects (startups, clients, merchants, and application users) when their data is processed or transferred.

1. What are our commitments regarding data protection?

RAHATI PAY, in its capacity as the data controller, undertakes to process and protect your personal data collected in accordance with the provisions of Law No. 18-07 of June 10, 2018, relating to the protection of natural persons in the processing of personal data, as amended and supplemented by Law No. 25-11 of July 24, 2025.

As part of its activities, RAHATI PAY collects and processes personal data relating in particular to natural or legal persons who have a relationship with it, such as startups and visitors to its website.

2. What personal data do we collect?

The personal data collected is determined according to the following categories:

Personal data:

  • Last name
  • First name
  • Telephone number
  • Email address

Professional data:

  • NIF (Tax Identification Number)
  • NIS (Statistical Identification Number)
  • RC (Commercial Register Number)
  • Company name

3. How long do we retain your personal data?

We retain your personal data for no longer than is necessary for the purposes for which it was collected.

4. How does RAHATI PAY ensure the security and confidentiality of your data?

RAHATI PAY implements and regularly updates appropriate technical and organizational measures to ensure the security and confidentiality of your personal data and to prevent its alteration, destruction, or disclosure to unauthorized third parties.

5. Who do we share your data with?

RAHATI PAY only shares your personal data with third parties to the extent necessary to provide its services.

The collected data may be disclosed to:

  • Authorized internal departments of RAHATI PAY;
  • Authorized employees who have signed a confidentiality undertaking;
  • Data processors who have signed a confidentiality agreement relating to the protection of personal data.

RAHATI PAY may only transfer personal data to a foreign country if that country ensures an adequate level of protection of the privacy, freedoms, and fundamental rights of the data subjects, and after obtaining authorization from the National Authority for the Protection of Personal Data.

6. What are your rights regarding your personal data?

In accordance with the provisions of the aforementioned Law No. 18-07, you have the following rights:

  • Right to information (Article 32)

  • You may request any additional information concerning the processing of your personal data by submitting your request to the email address indicated below.

  • Right of access (Article 34)

  • You may request access to your personal data and obtain a copy of the data being processed.

  • Right to rectification (Article 35)

  • If your data is inaccurate or incomplete, you may request its correction or updating.

  • Right to object (Article 36)

  • For legitimate reasons, you may object to the processing of your personal data by submitting a request to the email address indicated below.

You may also submit a claim, appeal, or complaint to the National Authority for the Protection of Personal Data at the following address:

7. How can you contact us?

For any question or concern regarding this Privacy Policy, you may contact us at: